The room itself was authentic and had exceptionally good views of the hills. The bed was comfy, so at night I slept well. Easy check in, excellent service, I truly enjoyed it. Moreover, there was free Wi-Fi throughout the property. Location: the hotel was really close to the centre of Krakow, a beautiful garden and Poland.

The hotel is in an elegant building with particularly good views of the hills. the people were amicable. - the rooms were tidy and extraordinary. - Modern facilities are available. - the location is stunning and good in Sierakow, close to restaurants and transportation options like taxis or minibusses.

Peaceful location of the hotel in that beautiful castle. We got a room with roll in showers.

The polite staff and their attitude...

The value for money at the hotel was excellent, with beautiful rooms and a gorgeous location. The staff treated us with exceptional hospitality and even helped me retrieve my charger after checkout. They made us feel like special guests throughout our stay.

The breakfast selection could have been improved with more variety.

The location in the town center was stunning, close to Auschwitz, with authentic and spacious rooms featuring comfortable beds.

I chose this hotel for attending a conference and the three elegant, fully-equipped conference rooms of different sizes were at our disposal. The facilities were top-notch and the staff provided excellent service throughout our event.

One service that I missed for my work was a business center. It would have been convenient to have access to computers, printers, and other office equipment for any last-minute needs or urgent tasks.

Being disabled, I appreciated the spacious rooms and helpful staff who made my stay comfortable.

Felt at ease, no complaints whatsoever.

Polite staff, clean room with all necessary amenities, beautiful surrounding area, amazing breakfast with fresh local food, resident cat is a bonus!

The setting and decor of this hotel are absolutely stunning, with a beautiful and elegant atmosphere. The staff were incredibly helpful and polite, going above and beyond to assist us with printing our boarding passes. The breakfast was fully equipped and delicious, and they were very accommodating to our needs. The property itself is amazing, with a Tuscany vibe and a fantastic view from the swimming pool. The rooms are comfortable, with a great bed, and the historic atmosphere adds to the overall charm. The hotel also offers benefits for dogs, making it a pet-friendly place. The service provided by the staff was exceptional, making us feel like special guests. Plus, we were pleasantly surprised to find that the hotel had a charger for electric cars. our stay at this hotel was mind-blowing and we highly recommend it to others.

The hotel's decoration is absolutely charming, with its elegant and timeless style. The general areas, such as the reception and restaurant, are cozy and inviting, making you feel right at home. As a senior woman, I really appreciated the accessibility of the hotel. The ramps and elevators made it easy for me to move around without any difficulty.

I would ask for a better vacation for senior people if the staff could be a bit more attentive and considerate. Sometimes, the children working there seemed a bit distracted and could have been more helpful.

Amazing location, spacious rooms, unique atmosphere, comfortable beds, and amazing breakfast with a variety of choices and fresh local food.

I had an amazing stay at this luxurious hotel. The location was perfect, right in the heart of Krakow. The service was impeccable, with room service, car hire, and laundry available. The room was spacious and had all the amenities I needed, including a mini-bar and coffee facilities. The hotel also had a beautiful terrace and garden area where I could relax and enjoy the sunshine.

I had a fantastic experience at this hotel. I would highly recommend it to my family and friends for their next vacation.

Beautiful surroundings, amazing character. Great room with green view, comfortable bed. Delicious and fresh breakfast. Helpful and polite staff.

Everything great.

Luxurious rooms, delicious locally sourced food, and the opportunity to tailor your stay with cultural activities, concerts and excursions. Efficient and cheap rail service available to neighbouring locations for ease of access.

Limited organised parking and rooms may not be serviced properly on occasion.